Why not take a look at our frequently asked questions. Alternatively, contact our UK based customer support team by phone or by emailing us.
Contact our dedicated UK based Customer Support team
Mon - Fri 9am - 6pm
0800 1522 522. Call charges will vary.
Telephone calls may be monitored and/or recorded.
If you've got a non-urgent query you can also email us at SelfInvestorAdmin@standardlife.com We'll do our best to get back to you within 24 hours
This email communication is not encrypted or secure and it could be intercepted and read. Please do not include any personal or confidential information in any reply.
If you do wish to make a complaint, you can contact us by phone, email or by sending a letter to:
Customer Support, Standard Life Self Investor, PO Box 6890, Basingstoke RG24 4SL.
Details of our complaints process are available on request. If we're unable to resolve the issue to your satisfaction, you may have the right to refer your complaint to the Financial Ombudsman Service at the following address:
The Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
Telephone: 0800 023 4567 or 0300 123 9123 (call charges will vary)